Shipping Policy – Zivara

At Zivara, we believe every beautiful piece deserves a beautiful delivery experience. We carefully pack every order to ensure your favourite jewellery reaches you safely.

1. Order Processing Time

• Orders are usually processed within 1–3 business days.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Once your order is shipped, you will receive a confirmation and tracking details.

2. Shipping Time

• Standard delivery usually takes 5–7 business days after dispatch.

• Delivery timelines may vary depending on your location and courier service.

• Remote areas may require additional delivery time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.

• Free shipping may be available on selected orders or promotional offers.

• Any applicable additional charges will be communicated before order confirmation.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking link or tracking number through your registered email or mobile number.

You can use the tracking details to check your order status.

5. Incorrect Address or Failed Delivery

Please ensure that your shipping address, contact number, and PIN code are correct while placing your order.